Support


Report a Bug Here’s where you can report any bugs you encounter with CoinTracker to the team. Request Help This area is where you can request help from the community if you cannot seem to resolve an issue or find a solution elsewhere on our site, forum, or help pages. Please remember to search the forums first before posting.
Topic Replies Activity
About the Support category 1 December 4, 2019
Misc DeFi related bugs 1 April 3, 2020
No trades showing from Livecoin.net, only transactions 1 April 1, 2020
BitMEX trading gains show incorrect cost basis 17 March 23, 2020
2019 gains shows $270 last month, now showing $59 which is correct? 3 March 23, 2020
Account not upgraded after purchase 3 March 23, 2020
This ETH sale results in a negative ETH balance in Imported Wallet - Exodus. Review purchase history 1 March 15, 2020
Uphold - Precious Metals - Portofolio-Wallet 1 March 14, 2020
Nexo CSV files not accurate 7 March 12, 2020
DeFi Support 8 March 11, 2020
Request: Allow deleting transactions 2 March 10, 2020
Wallet deactivation 4 March 10, 2020
Possible to switch cost basis methods without affecting previous tax years? 6 March 10, 2020
Canadian Schedule 3 not in CAD 4 March 9, 2020
Defi Functionality? 5 March 8, 2020
Receiving VTHOR 4 March 8, 2020
Voyager account 4 March 8, 2020
Incorrect fee calculation in Cointracker 4 March 7, 2020
Fees not deducted from exchange wallet 12 March 7, 2020
Binance sync is missing transaction types 11 March 7, 2020
No purchase history - Help! 9 March 3, 2020
How do we contact you on intercom chat? 2 March 1, 2020
Can I mark a transaction as a payment? 2 February 27, 2020
Token Recognized in one context but not another 6 February 25, 2020
Bitcoin Core with CoinTracker 5 February 20, 2020
Kraken staking wallet not working in CoinTracker 3 February 20, 2020
No purchase history warning for margin trades 4 February 11, 2020
Bitfinex Tether showing as UST 6 February 10, 2020
Importing CSV files 2 February 3, 2020
What does this mean? 2 January 29, 2020