Support

Request Help This area is where you can request help from the community if you cannot seem to resolve an issue or find a solution elsewhere on our site, forum, or help pages. Please remember to search the forums first before posting. Report a Bug Here’s where you can report any bugs you encounter with CoinTracker to the team.

Topic	Replies	Views	Activity
About the Support category Support	1	111	December 4, 2019
KyberDAO, staking etc Request Help	1	1	July 9, 2020
Bybit import wrong wallet balance Support	2	3	July 7, 2020
UOS token mixup Support	2	4	July 7, 2020
Coinbase Transaction Order Error Report a Bug	2	8	July 7, 2020
Can I change the email on my account? Support	2	7	July 6, 2020
I'm not receiving any emails from CoinTracker. What to do? Support	1	5	July 6, 2020
Base Currency EUR - dot and comma are inverted Request Help	2	8	July 1, 2020
Frozen RUNE show up as 0 $ in Binance DEX wallet Report a Bug	3	25	June 29, 2020
Where is CoinTracker located Support	2	26	June 29, 2020
Manual Transaction - Trans Fee not subtracting from balance Request Help	6	30	June 29, 2020
Wrong capital gains. Lacking DeFi support? Support	5	24	June 24, 2020
Bitpanda ist not updating Support	2	27	June 24, 2020
Chose wrong Tax year Support	2	22	June 24, 2020
USDC Cost Basis Issue Support	5	28	June 23, 2020
Share with tax professionnal - blank wallets Support	4	25	June 22, 2020
BitMEX API currently down? or is this an Error Support	4	21	June 21, 2020
VET Wallet not updating Support	10	140	June 16, 2020
Crypto.com CSV import does not contain staked coins Support	4	57	June 11, 2020
Square Cash app parsing error Report a Bug	11	77	June 16, 2020
Part of balance disappeared leaving error message Request Help	2	25	June 11, 2020
Coin amount completely wrong Request Help	2	41	June 10, 2020
Selected Premium Tax Option and got Error message- told to CONTACT SUPPORT Support	4	32	June 9, 2020
Misc DeFi related bugs Report a Bug	14	226	June 9, 2020
Add PNL from Future/DerivativeTrades Request Help	2	37	June 4, 2020
Where is the TAX FORM? I don t find! Request Help	2	37	June 4, 2020
Importing CSV files Request Help	4	220	June 1, 2020
Import from CSV option not visible Request Help	2	52	June 1, 2020
Wallets/Exchanges not syncing, or not correct Request Help	11	109	May 29, 2020
Running into a payment issue when purchasing "Hobbyist" plan Support	4	57	May 27, 2020