Account not upgraded after purchase

I recently upgraded my account and Purchased the Premium Plan for 2019. The payment went through, but I am still getting asked to select a payment plan when going to the tax section. How long does it take after purchase before activating the functionality?

Thanks,
Cody

Hello? My account still does not reflect the purchase. Please advise.

Hi Cody, sorry about this and thank you for your patience. Can you reach out to us on Intercom support chat to get this sorted? We’ll get you squared away ASAP!