All Time Total Return and Net Deposits both incorrectly showing $0.00

I am a paying subscriber and have submitted tickets on this but only ever receive a generic auto-reply “we got your email but we’re super busy so maybe we might reply some day” but never get a reply, so I thought I’d try here.

I have about 21 coins but 4 of them show $0 for Net Deposits and therefore $0 for All Time Total Return, both of which are definitely incorrect. I cannot find help on this issue. Does anyone have any ideas? Thanks.

PS - maybe the specific coins matter to the problem and if so, they are $wCRES, $CFi, $LYXe and $TXL.