Balance is not correct

I sold or traded all of my BTC, NEO, and ZEC and poured it into ADA. But the balances for these still show I own them. Why are the balance so far off? Help please. Taxes are going to be a nightmare if i cant get this fixed.

I’ve also paid for pro support level thinking that someone from support would help me fix this. No response from support. I’m willing to pay for the tax support but what’s the point if cointracker is reporting incorrectly.

Could you post a screenshot of the transaction? Maybe we could figure it out together… the support staff here isn’t as active unfortunately. Or it might only be Chandan doing it all :slight_smile: