ByBit Tax Reporting is Wrong

Hello, CT is reporting the wrong numbers for my capital gains from ByBit. I downloaded the trade history and P&L from Bybit and it’s way off. The report also doesn’t break down the paired currencies although it does have a lot of data. There may be a way to format this to work as a manual import but we need feedback from your support team how to do that as it might be complex and /or require formulas (or might not work at all!)

How can we resolve this? I’m happy to allow you to review the report and the account. I’ve submit several emails through the main site but no response.