Can't add Kucoin wallet

I’m trying to add Kucoin to Cointracker but I think I’m using the wrong passphrase. I can create the API on Kucoin, but can’t add it to Cointracker. I get this message: Failed to add account. The Passphrase you entered is invalid. Please follow the instructions below and try again. Can anyone help
Thanks

I had this problem as well. I was able to fix it by clicking NO on the IP restriction.
If you restrict it to your own IP, no way Cointracker can access it.

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I tried this and it still didnt work, any other ideas? thanks