Claiming Bidao

Hi! I recently found out that BID tokens had gone live so I went to claim mine but the Bidao wallet doesn’t seem to work. I uninstalled it and then reinstalled it but i keep getting this message…
"# Error 1020
Ray ID: 5e4db0271c85f999 • 2020-10-19 21:45:47 UTC

Access denied

What happened?

This website is using a security service to protect itself from online attacks."
How can I claim my tokens now?
Please help as it has me so stressed out! Thank you in advance!

Hi @jesusjack,

What website is this from?

i don’t understand what you mean.
i’m just reaching out for help as i am not able to retrieve my BID tokens from the Bidao ICO and thought you would be able to help.

and it’s not a website… it’s the actual Bidao wallet.

Which wallet is it? Have you tried contacting the support team of that wallet?

go to their website and scroll almost to the bottom and you’ll see the wallet.
https://bidaochain.com/
there is absolutely no support anywhere (that i could find anyways).

Unfortunately, we don’t have any special insight into how they are operating BIDAO claims. Have you tried emailing support@bidaochain.com?

yes. no response. i’ll try again.