Cointracker chart not updating

Are others having this happen? My Cointracker chart is not updating. I haven’t seen this happen before and I am wondering if it will correct itself later. I depend on this! I have tried logging off and back on. Any ideas?


I’m having the same problem, noticed it this morning. Especially with the market making some significant moves not having a reliable chart is a BIG issue

Still happening. I am wondering if there is even support. I pay $14 a month and now one of the key functions of the service is not working.

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I am having this issue as well. Created a ticket and haven’t heard back.

Same issue here! Any timeline on a fix?

Hi all,

Thanks for flagging this. Our engineers are aware of the issue and working on a fix.

There’s no estimated timeline for the fix being implemented just yet.

However, if you head over to Canny and upvote (this ticket) you’ll be notified when we’ve resolved the issue.

It’s working now. Thanks guys.

cost basis recomputing is still taking an hour plus sometimes. I can’t be the only one. Is that still being looked at? I’m spending entire days trying to fix my flagged transactions because of the wait times.