Cointracker Customer Support Unresponsive

Hello! I’m trying to reach Cointracker support. I’ve been trying since September 13th – phone calls, emails to feedback@cointracker.io, and the platform on the website, all to no avail. Has anyone here had success with Cointracker’s customer support before? What’s the trick to getting help?

I’ve had Chandan reach out and respond several times to feedback requests! I’m sure they’ll see this post and respond quickly.

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Thanks for the encouragement. I did get a reply today.

Hi @remri13,

Thanks for your patience. We’re working on scaling up our support responsiveness per your feedback.