Cost Basis being recomputed indefinitely

I paid $99 for the Hobbyist service. The software calculated that I have a negative ETH transaction after a transfer from my Exchange to my wallet.

I first tried to “ignore” that transaction and sleep through it overnight, but it kept re-computing my cost basis. This morning I see that it’s still calculating my cost basis so I went back and manually checked my Binance history - I found out that the reason why the transfer caused a negative ETH balance is because it never recorded down my ETH purchase prior to the transfer.

I added that ETH purchase transaction so Cointracker can see where that ETH came from and it’s still recomputing the cost basis.

I don’t know what to do and I’m unable to download the Tax documents. Appreciate if anyone can assist me.