Error Importing CSV

I keep receiving an error trying to upload CSV file with all my transactions. I’ve finally isolated the issue to be that the system is not recognizing one of my token tickers, for example “XYZ”. But if I just try to add a transaction manually I am able to locate the “XYZ” token, with the proper logo and everything. So I know the token exists in Cointracker’s database but for some reason the CSV is not recognizing it.

How can I fix this issue?