Exodus Safe Report import issue

Pingonious · February 25, 2020, 4:58pm

I am attempting to upload my safe report zip file from Exodus wallet and It says completed successfully, but 0 wallets imported. Tried several times with same results.

Regards,

Chandan · February 27, 2020, 2:57am

Sorry about that. Do you mind sending your safe report to feedback@cointracker.io so we can take a look at it?

sprintchamp · March 3, 2020, 6:48pm

I am having this exact same issue importing the SAFE report from Exodus

sprintchamp · March 3, 2020, 6:59pm

SAFE report sent to feedback email provided above.

Chandan · March 7, 2020, 7:29pm

Great, thank you @sprintchamp! We will take a look and circle back with you.

Felbringer08 · March 12, 2020, 4:40am

@Chandan I sent an email to the feedback address, I am having the same problem that is described here. I attached my Safe Report file.

Chandan · March 12, 2020, 4:53pm

@Felbringer08 thanks for flagging. We will take a look soon and circle back with an update.

Chandan · March 18, 2020, 3:58pm

@Pingonious, @sprintchamp, @Felbringer08: this is now resolved and you can upload your Exodus Safe Reports to CoinTracker. The issue was that there were different Exodus exports for Macs and PCs, but it should all work at this point. If you are running into any issues, please let us know.

Felbringer08 · March 19, 2020, 4:52am

Just successfully uploaded my Safe Report. Thanks!