Imports Failing

I have tried tried to import my wallets from the exchange with the API keys and all I get is the wallet totals. The transactions fail. I have removed the exchange and tried the process again only to encounter the same results.

How do we resolve this problem?

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I’m also having the same issue. Additionally, Gate.IO CSV imports are also failing. I’d like to have complete tax documents and this is a deal-breaker for me.

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Also struggling with I can see the wallet totals but not the transactions. I am actually looking for a new portfolio tracker/tax service because of this.

Thanks for bringing this to our attention — we’re tracking the issue here and we’ll let you know as soon as it is resolved.

I don’t see an update here. I’m also having the same problem (with not updating). Has this been resolved?? Thank you!