Could you please share a screenshot of the issue with feedback [at] cointracker.io? Also, please enable permission to view your CoinTracker account from settings.
Having the same problem with ANKR. Somehow the ANKR on Cointracker is different. If I edit the transaction, then reselect ANKR then it shows up okay in the transactions, but on the portfolio, it shows that I have 0 amount of ANKR.