Kucoin: imported wallet does not recognise purchase history

I have imported withdrawal transactions and trade history for Kucoin.

But there is small issue as you can see in the picture below:
I did a transaction from Kraken ETH wallet to Kucoin ETH wallet: OK
Then it does not connect the Kucoin ETH wallet to the DBC/ETH transaction.
How to sort this out in the import?

Hi @JN,

It looks like the imported transactions were imported to a new separate wallet instead of to the synced KuCoin wallet. To solve, delete the KuCoin import and follow the How to import KuCoin into your CoinTracker account.

I have deleted them but I have been unable to import the trade history from Kucoin.
I don’t understand why the import does not work even with the interactive one…

Hi @JN,

Could you try following these exact steps including re-formatting the CSV to the generic format? If that doesn’t work or you run into problems please let us know and we’ll be happy to take a look.

I’m having all sort of problems when uploading the missing trade history.

I have followed the exact steps.
I even tried to type manually the trade and it does not want to import.
Not sure what to do or what is the problem to be honest.

Looks like you are trying to import an xlsx file instead of a csv file

I have tried to upload your template “cointracker_csv_import_v4”.
And I did not change anything in the file and still I cannot upload it with always the same error
“Failed to parse CSV.”

I don’t know what to do.

Hi @JN,

To confirm, are you using template (unopened, unedited)? It should upload seamlessly on the CSV upload page.

Yes. I confirm.
Unopened and unedited. Still the same error.
I don’t understand.