I’m a paying user on the Enthusiast tier. When I go to the portfolio performance page (i.e. Sign In | CoinTracker) I see the following message and I’m prevented from viewing the data:
Subscription is required
Select a higher subscription plan in order to access your investment performance by crypto.
What is going on here? I definitely have less than 30 wallets (which seems to be the cap on this plan).
I tried contacting support about this but it has been over a week and I haven’t heard back. It seems like support doesn’t respond to tickets at all, as I’ve had other tickets go unanswered too. Any ideas?