I bought the wrong tax year - please refund - still within 30 day window
Happy to do that. If you haven’t already, could you please contact us with this request?
I was told - you applied it to 2020, but when I look at the tax section it does not appear - I would like the credit applied to 2020 please (no need for a refund).
You are too busy…getting mixed up
Thanks for clarifying Michael (and sorry for the mixup — things are starting to blur together a bit from trying to keep up with all the support ). Do you mind just updating your request you sent over (if you haven’t already)? We’ll be sure to fix to what you need.
Just to be clear - apply the amount I paid to my 2020 tax plan rather than 2019
Hi – I still have a problem.
The Tax center shows I have over 200 transactions, so wants me to upgrade, but the plan page shows I have unlimited.
So I can’t get my report yet….
Thanks for your patience Michael — we’ll get this resolved for you this week