Selected Premium Tax Option and got Error message- told to CONTACT SUPPORT


I just tried to generate my 2019 tax reports and after submitting the transaction I received an error message that I needed to “wait for some time or contact support”.

Can someone please assist me here?


Hi @MatTylerMueller,

Is this still giving you an issue? If so, could you please message us at feedback [at] with permission to take a look at your CoinTracker account?

Hi Chandan,

Thanks for your reply. I’m still experiencing issues with this. I just sent an email to the email address you provided:

Please let me know if I need to do anything else.

Thanks, we will respond to your message — should be resolved