I am an active crypto trader and I have chosen to use CoinTracker as my crypto trade log and to prepare tax form. I like to log in 1x per week to review my transactions and fix any trades where CoinTracker needs help.
My problem is that I often do not know how to fix my trades because I do not understand the CoinTracker software. I need help, here are some suggestions:
- host a webinar and show us how to use the software and answer Q&A
- create a support staff that can answer calls and help people who are stuck
- make members of the community available for hire to teach people how to use the software
I have tried using the chat function in the past but it has not worked well.
Please give me some guidance on how I can talk to someone to learn how the software works.