Safety Tips
CoinTracker is a portfolio and tax tracking app for crypto stored in a connected exchange or wallet.
CoinTracker only ever needs read-access to your existing wallets or exchanges.
Please follow these security tips to ensure you are staying safe with your crypto!
- CoinTracker is not a wallet nor an exchange and does not hold cryptocurrency for you, we will never ask you to send or transfer your crypto funds nor can you withdrawal funds from CoinTracker.
- We will never reach out to you directly on Telegram, WhatsApp, etc for support. All official CoinTracker communications will come from a
@cointracker.ioemail address. - Never share your secret keys, private API keys, passphrases, or passwords with anyone.
- Never send crypto to someone you do not trust 100%. It is almost impossible to recover cryptocurrency once sent.
CoinTracker’s only official support communication channel is our Contact Us page.