Tidex API not working

Hello,

I am trying to link my Tidex account and I follow all the directions to link the API but when I try to add the account it gives me an error message saying “Failed to add account. Please check the values below.”

Please help

Hi @zzxwy589,

Just to confirm you are on the Tidex add wallet page and have you tried these steps?

Hi @Chandan

Yes I have tried the steps listed in the link. I am able to make a key successfully following the directions of the add wallet page but it still doesn’t work. I am enabling the info and trade boxes on Tidex itself as well. I don’t know how that IP white list stuff works so I haven’t bothered with it.

@zzxwy589,

Could you please message us at feedback [at] cointracker.io with permission to take a look at your CoinTracker account?