I have purchased TERN tokens, and the transactions show up in my Ternio Wallet, but they are not listed under my assets in the Dashboard. I have assigned Cost Basis to all of the transactions, so the value should be known in the CoinTracker system. Any thoughts?
We auto-hide small balances from the dashboard — could that be the issue? If it’s not a small value, please contact us so that we can take a look.
No, it is not small balances. Usually several hundred dollars worth of TERN.
Thanks for letting us know — please go ahead and contact us so that we can take a look.
I moved the tokens to “Other Transactions” as you suggested, and the value shows up in the Dashboard now.
Can I get any information on how this might be set up. I have a TERN address and memo I use with my Blockcard, but have had to enter my transactions manually. This is very frustrating and time consuming.